Privacy Policy

Last updated: February 18, 2026

HIPAA Compliant
SOC 2 Type II

1. Introduction

TechVera AI ("we," "our," or "us") is committed to protecting the privacy and security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered healthcare platform, website (techvera.in), and related services.

As a healthcare technology provider, we adhere to the strictest standards of data privacy, including the Health Insurance Portability and Accountability Act (HIPAA) in the United States and GDPR where applicable.

2. Information We Collect

  • Protected Health Information (PHI): When you use our diagnostic tools or consultation services, we may collect symptoms, medical history, medication records, and other health-related data.
  • Personal Identification Information: Name, email address, phone number, and date of birth provided during registration.
  • Technical Data: IP address, browser type, device information, and usage patterns to improve our platform's performance and security.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide AI-driven triage and preliminary diagnostic support.
  • To facilitate connections with healthcare providers and specialists.
  • To improve the accuracy of our clinical models (using de-identified, aggregated data only).
  • To comply with legal and regulatory obligations.

4. Data Security & Encryption

Security is the foundation of our architecture. We implement military-grade security measures including:

At Rest

All data stored in our databases is encrypted using AES-256 standards.

In Transit

Data transmission is protected via TLS 1.3 encryption protocols.

5. Sharing of Information

We do not sell your personal data. We may share your information only in the following circumstances:

  • With healthcare providers involved in your care (upon your explicit consent).
  • With third-party service providers (e.g., cloud hosting) under strict Business Associate Agreements (BAA).
  • To comply with a legal obligation or court order.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your medical data.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data ("Right to be Forgotten").
  • Restrict processing of your data.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Address: 4400 Market St, Suite 300, San Francisco, CA 94111